About

They Trusted AI is an independent incident desk about a specific failure mode: someone gives an AI answer or agent enough authority to affect the real world, skips a verification step, and discovers the cost later.

The name points to the human decision at the center of every brief: an AI output was trusted with enough authority to affect the real world. The archive covers chatbots and agents from multiple vendors when the evidence fits that pattern.

This site is independent and is not affiliated with, endorsed by, or sponsored by any AI provider mentioned in its reporting.

The goal is accountability without mythology. Models do not make human institutions disappear. Every brief asks what the system produced, what authority people gave it, what guardrail was missing, and what the available evidence can actually prove.

For sourcing and confidence labels, read the methodology. For mistakes or disputed claims, see the corrections policy.